Sales Support Executive (14402)

Sales Support Executive

Normanton

£Competitive salary

Full time

Permanent

Our Normanton-based client is looking to recruit an Internal Sales Support Executive to join their organisation. Working for a brand leader in their industry, you will be a commercially minded and sales oriented individual. This is a busy role playing a key part within the sales support team, providing a high level of support to customers.

£Competitive Normanton 16 September 2021

Details

£Competitive
Normanton
Full time

Sales Support Executive

Normanton

£Competitive salary

Full time

Permanent

Our Normanton-based client is looking to recruit an Internal Sales Support Executive to join their organisation. Working for a brand leader in their industry, you will be a commercially minded and sales oriented individual. This is a busy role playing a key part within the sales support team, providing a high level of support to customers.

Key responsibilities:

  • Supporting the external sales team in developing and maintaining relationships with assigned customer accounts by constant interaction
  • Understand the customers’ needs and potential opportunities to better service their requirements with product portfolio and offers
  • Answer all customer queries efficiently and professionally, providing advanced quotations, advice & excellent product knowledge
  • Take a proactive approach in potential costing levels for assigned customer accounts alongside the external sales team
  • Provide administrative support to the external sales team with their sales activities as required to build the relationship with customers
  • Maintain and record all relevant information on various data bases
  • Detailed tender document programs with cross referencing and excel editing
  • Analyse lost business reports and refer anomalies to the Management, whilst also reporting on any trends seen in the market place
  • Any other administrative duties that may advance the important relationships with customers
  • Essential skills:

  • A minimum of 3 year experience working in high end busy customer service role
  • Strong and confident communication skills, both verbal and written
  • A friendly, professional telephone manner and positive attitude
  • A high focus and passion to provide the highest level of service to our customers
  • Good IT skills with experience using Microsoft packages, including Excel
  • Ability to quote pricing with knowledge of percentage or mark up from cost or discount percentage from price files
  • The ability to work well both individually and as part of a team
  • A ‘can do’ attitude with an interest to learn and develop
  • Your working hours will be 37.5 per week Monday to Friday, flexible between the hours of 8:00am and 6:00pm

    If you are a driven individual, who is pro-active and passionate about customer service then this is the job for you!

    This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

    We will not submit your CV until you have been briefed on the position and we have your consent to do so.

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