Customer Support Administrator (14428)

Customer Support Administrator

Wakefield

Paying £19,000 per annum

Full time

Permanent

Our client based in Wakefield have a fantastic opportunity for a Customer Support Administrator to join their progressive company at an exciting time of growth. You will be an integral valued part of the support team reporting directly to the Support Desk Team Leader.

Paying £19,000 per annum Wakefield Permanent 10 November 2021

Details

Paying £19,000 per annum
Wakefield
Permanent

Customer Support Administrator

Wakefield

Paying £19,000 per annum

Full time

Permanent

Our client based in Wakefield have a fantastic opportunity for a Customer Support Administrator to join their progressive company at an exciting time of growth. You will be an integral valued part of the support team reporting directly to the Support Desk Team Leader.

Main responsibilities:

  • Provide 1st line support to the customer base for support services
  • Provide operational and administrative support to the Technical Services Team
  • Take customer support calls and log tickets on MS Dynamics CRM system
  • Provide 1st line support and escalate to colleagues where required
  • Help with stores and hardware stock levels
  • Assist with organising equipment delivery to customers and suppliers
  • Ad-hoc support will also be required from time to time with other areas of the operations team and across the company

Required skills and capabilities:

  • Excellent customer service skills
  • Comfortable with speaking to customers in a professional and courteous manner
  • Enthusiasm and aptitude for logical problem solving
  • A desire for self-improvement and progression
  • Strong self-starter, self-motivated, ability to work as an individual or within a team environment
  • Have great verbal, listening and written communication, as well as relationship and rapport building skills
  • Good IT Skills, Microsoft office suite components

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

For Bagnall Hopkins’ GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy

Apply Now

We only present your CV for positions we’ve talked to you about in detail to make sure you’re aligned to the organisation and enthusiastic about the opportunity.

Please be assured that all communication and information we receive is treated in the strictest of confidence and in line with GDPR legislation.

Helping you get the job you want

This site has multiple blogs. Please specify which to pull posts from. Use the latestPosts() function instead.

Recommend a Friend

If you recommend a friend who is looking for a new job and we successfully place them in a permanent position, Bagnall Hopkins will give you £100 worth of vouchers as a thank you.