Customer Service Administrator (14430)

Customer Service Administrator

Barnsley

Paying up to £20,000 per annum

12 Month contract initially

Full time 37.5 hours per week

On site parking

Bagnall Hopkins is currently working with a leading maintenance and engineering business based in Barnsley to recruit an experienced Customer Service Administrator to join their team. This position is initially to cover maternity leave on a 12 month contract but has potential to go permanent.

Paying up to £20,000 per annum Barnsley Contract 17 November 2021

Details

Paying up to £20,000 per annum
Barnsley
Contract
Full time

Customer Service Administrator

Barnsley

Paying up to £20,000 per annum

12 Month contract initially

Full time 37.5 hours per week

On site parking

Bagnall Hopkins is currently working with a leading maintenance and engineering business based in Barnsley to recruit an experienced Customer Service Administrator to join their team. This position is initially to cover maternity leave on a 12 month contract but has potential to go permanent.

Key responsibilities:

  • Answering the telephone and dealing with any requests in a timely manner
  • Inputting orders received from customers on a daily basis
  • Schedule and confirm appointments
  • Arrange quotations for Customers
  • Ensure all materials have been delivered on time to allow orders to be completed on-time
  • Chase up quotation approvals with Customers
  • Order relevant materials in order to complete jobs
  • Request extensions when necessary to ensure orders area completed on time
  • Ensure required documentation and certifications are processed accurately
  • Work closely with Billings & Collections to ensure administration functions are covered

Essential skills:

  • Have excellent verbal and written communication skills, using understanding and compassion when communicating with customers
  • Confident in communicating through email and telephone and be able to deal with difficult situations calmly and sensitively
  • Be IT literate
  • Able to prioritise own workload
  • Excellent attention to detail and accuracy

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

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