Customer Service Administrator (14292)

Customer Service Administrator

Elland

Paying £17,500 per annum

Full time

Permanent

This successful expanding company are recruiting a Customer Service Administrator due to continued growth and expansion. As part of a small team the role will require you to be the first point for all customer related issues and complaints.

Paying up to £17,500 per annum Elland Permanent 12 November 2020

Details

Paying up to £17,500 per annum
Elland
Permanent
Full time

Customer Service Administrator

Elland

Paying £17,500 per annum

Full time

Permanent

This successful expanding company are recruiting a Customer Service Administrator due to continued growth and expansion. As part of a small team the role will require you to be the first point for all customer related issues and complaints. Your role will involve:

  • Answer inbound calls from customers in a polite and efficient manner
  • Using your knowledge and initiative you will aim to resolve the query/complaint by ensuring the call is transferred to the appropriate department or checking the engineers diaries to schedule an appointment
  • Communicate with internal departments to resolve queries/complaints
  • Support the team in customer service duties
  • Log all necessary details on the inhouse system

You will be able to demonstrate strong customer service skills, display empathy and go above and beyond to resolve customers issues and enjoy working as part of a small busy team.

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business.Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

For Bagnall Hopkins’ GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy

Follow us on Twitter @bagnallhopkins, and take a look at our Facebook page.

Apply Now

We only present your CV for positions we’ve talked to you about in detail to make sure you’re aligned to the organisation and enthusiastic about the opportunity.

Please be assured that all communication and information we receive is treated in the strictest of confidence and in line with GDPR legislation.

Helping you get the job you want

This site has multiple blogs. Please specify which to pull posts from. Use the latestPosts() function instead.

Recommend a Friend

If you recommend a friend who is looking for a new job and we successfully place them in a permanent position, Bagnall Hopkins will give you £100 worth of vouchers as a thank you.