Customer Service Administrator (14284)

Customer Service Administrator

Castleford

Full-time

Temporary – Immediate start

Paying up to £18,500 per annum

Our client based in Castleford is recruiting a Customer Service Administrator, offering an immediate start on a temporary basis possibly going permanent.

Paying up to £18.5K per annum Castleford Temporary 30 October 2020

Details

Paying up to £18.5K per annum
Castleford
Temporary
Full time

Customer Service Administrator

Castleford

Full-time

Temporary – Immediate start

Paying up to £18,500 per annum

Our client based in Castleford is recruiting a Customer Service Administrator, offering an immediate start on a temporary basis possibly going permanent.

You will be responsible for all aspects of customer support, handling complaints, helping with delivery issues, service enquiries and resolving customer queries. You must have a background working in an office-based customer service role.

Specifically, your duties will include:

  • Dealing with customer complaints and escalations, following through to completion and resulting in a satisfied customer where possible
  • Answering a high volume of incoming calls
  • Liaising with carriers to help ensure customers receive their orders on time
  • Assisting with the sale of spare parts and providing advice as and when required
  • Liaising with warehouse staff to ensure orders are processed on time
  • Our client is looking for candidates who have, can demonstrate, the following skills:

  • Excellent communication skills
  • Ability to work effectively with others at all levels
  • Good numerical skills
  • Ability to problem solve
  • Team player
  • This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

    We will not submit your CV until you have been briefed on the position and we have your consent to do so.

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