Claims Assistant (14339)

Claims Assistant

Huddersfield

Paying up to £20,000 per annum

Permanent

Full time

Do you have experience working within a busy call centre environment? Are you looking to work within a well established company?

A very exciting opportunity has arisen for a Claims Assistant to work at a busy Huddersfield based business. You will be the first point of contact for prospective customers as they look to begin their claim.

You will provide an empathetic ear whilst taking key details of the claim from the customer, assessing its prospects of success.

Paying up to £20,000 per annum Huddersfield Permanent 7 April 2021

Details

Paying up to £20,000 per annum
Huddersfield
Permanent
Full time

Claims Assistant

Huddersfield

Paying up to £20,000 per annum

Permanent

Full time

Do you have experience working within a busy call centre environment? Are you looking to work within a well established company?

A very exciting opportunity has arisen for a Claims Assistant to work at a busy Huddersfield based business. You will be the first point of contact for prospective customers as they look to begin their claim.

You will provide an empathetic ear whilst taking key details of the claim from the customer, assessing its prospects of success.

Key responsibilities:

  • Receive inbound claim enquiries via telephone
  • Handle inbound and outbound customer calls
  • Accurately obtain and update the case management system
  • Assess the potential success of the claim
  • Effectively identify the most appropriate protocol to begin the claim
  • Demonstrate empathy and professionalism at all times whilst delivering high levels of customer satisfaction
  • Pro-actively communicating with customer’s to assist them in beginning their claim

Essential requirements:

  • Maths and English GCSE
  • Experience of working within a fast paced customer centric environment
  • Knowledge of handling customer telephone calls

You will have experience of working within a call centre environment.

If this is the kind of new challenge you are looking for, apply now!

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business.Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

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